Terms of Service

Chapter 1 General Rules

Article 1 (Purpose) The purpose of this Agreement is to prescribe the rights, obligations and responsibilities of the company and service users and other necessary matters concerning the use of game services provided through mobile devices by QueseraGames (hereinafter referred to as "Company").

Article 2 (Definition of Terms) The definitions of terms used in this Agreement are as follows:

1. "Company" means a business entity that provides services through mobile devices.
2. "Member" means a person who enters into a contract under these terms and conditions and uses the services provided by the company.
3. "Temporary member" means a person who provides only some information and uses only part of the services provided by the company.
4. "Mobile device" is a device that can be used by downloading or installing content, which means a mobile phone, smartphone, mobile device (PDA), tablet, etc.
5. "Account information" refers to information provided by members to the company, such as members' membership numbers, external account information, device information, nicknames, profile pictures, friend lists, etc., game usage information (character information, item, level, etc.) and usage fee payment information.
6. "Content" means any paid or free content (games and network services, applications, game money, game items, etc.) that the company has digitally produced to provide services for use on mobile devices.
7. "Open Market" means an e-commerce environment built to install and pay for game content on mobile devices.
8. "Application" means any program downloaded, installed, or used by a mobile device to use the services provided by the company.
9. "Game service" means a service provided by the company, which means a game played by a member on a mobile device and the service incidental to it.

Article 3 (Providing company information, etc.) The company shall mark the following matters in the game service so that the members can easily recognize them.

Article 4 (Effect and Change of Terms and Conditions) The company shall post the details of these terms and conditions on the game service or on the connection screen so that the members can know them. When the company revises the terms and conditions, it shall announce the date of application, details of revision, reasons for revision, etc. at least seven days before the application date.

Article 5 (Conclusion and Application of Service Contract) A contract is concluded by a person who intends to become a member who agrees to the terms and conditions and then applies for service use. The company may refuse to accept applications that contain false information or do not meet the requirements.

Article 6 (Compliance other than the terms and conditions) Matters not prescribed in these Terms and Conditions shall be governed by the relevant statutes or commercial practices.

Article 7 (Operation Policy) Matters necessary for the application of the terms and conditions may be determined by the Game Service Operation Policy.

Chapter 2 Personal Information Management

Article 8 (Protection and Use of Personal Information) The company shall endeavor to protect the personal information of its members as prescribed by the relevant statutes, and the company's personal information processing policies shall apply to the protection and use of personal information.

Chapter 3 The obligations of the parties to the contract for use

Article 9 (Company's obligation) The Company shall faithfully comply with the relevant statutes, the exercise of rights and the performance of duties prescribed by these Terms and Conditions.

Article 10 (Duties of Members) A member shall not engage in any of the following acts in connection with the use of services provided by the company:

1. The act of stating false information when applying for use or changing member information
2. Selling or donating cyber assets through services or abnormal methods not provided by the company
3. Posting or sending mail under the guise of employees or operators of the company or stealing other people's names
4. Purchasing paid contents by stealing another person's credit card, bank account, etc.
5. Unauthorized collection, storage, posting, or dissemination of personal information of other members
6. Acts of gambling or posting obscene and vulgar information
7. Using the service for purposes other than its original purpose without permission
8. Unauthorized copying, distributing, or commercial use of information obtained using the company's services
9. Making profits by deceiving others or causing damage to others
10. Violating the intellectual property rights or portrait rights of a company or other person
11. Intentional dissemination of viruses or programs designed to interfere with normal operation
12. Changing an application without being granted special rights, hacking the server
13. Other acts in violation of relevant statutes or contrary to good customs

Chapter 4 Restrictions on the Use and Use of Services

Article 11 (Service Provision) The company shall allow members who have completed the service contract to use the service immediately.

Article 12 (Use of Service) Game services are provided for a fixed period of time in accordance with the company's business policy.

Article 13 (Change and discontinuation of service) The company may change the service according to operational or technical requirements for smooth game service provision.

Article 14 (Collection of Information, etc.) The company may store and keep the contents of chatting between members.

Article 15 (Delivery of advertisements) The company may place advertisements in the game service in connection with the operation of the service.

Article 16 (Authorization of copyright, etc.) Copyright and other intellectual property rights of the contents of the game service produced by the company shall be attributed to the company.

Article 17 (Buy, use period and use of paid content) Paid content purchased by members within the game service may only be used on mobile devices that download or install the application.

Article 18 (Restriction on the Use of Services to Members) The company may take measures to restrict the use of services:

1. Limit some permissions: Limit certain permissions such as chatting for a certain period of time
2. Restriction on the use of characters: Restriction on the use of member characters for a certain period of time or permanently
3. Account usage restrictions: Restrict the use of member accounts for a certain period of time or permanently
4. Restriction on membership: Restriction on members' use of game services for a certain period of time or permanently

Articles 19-20 (Objection procedures) The company shall determine the specific reasons and procedures for restricting use as an operating policy. Members may submit an objection within 14 days from the date of receipt of such measures.

Chapter 5 Withdrawal of subscription, refund of overpayment and termination of service contracts

Article 21 (Payment) The imposition and payment of purchase fees for contents shall be governed by policies determined by mobile carriers or open market operators.

Article 22 (Cancellation of subscription) A member who enters into a purchase contract may withdraw the subscription within seven days from the date of purchase contract and the date of availability.

Article 23 (Reimbursement of Overpayment) In the event of overpayment, the company shall refund the overpayment to the member.

Article 24 (Termination of Contract) If a member does not want to use the service at any time, he/she may terminate the service contract by withdrawing from the member. All game usage information will be deleted and cannot be restored.

Chapter 6 Compensation for Damages and Indemnification

Article 25 (Compensation for Damages) If a company or member causes a damage to the other party in violation of these terms and conditions, he/she shall be responsible for compensating the loss.

Article 26 (Exemption of the Company) If the company is unable to provide services due to natural disasters or force majeure, it shall not be liable for the provision of services.

Article 27 (Notification to Members) When the company notifies a member, it may use e-mail, in-game service, text message, etc.

Article 28 (Trial Rights and Compliance Act) These terms and conditions shall be governed and construed in accordance with the laws of the Republic of Korea.

Article 29 (Deal with members' grievances and resolve disputes) The company guides members on how to submit opinions or complaints through the game service. The company operates dedicated staff to handle such matters.